For US customers: Payments, as well as refunds are invoiced in US Dollar.
At the time we accept the following payment methods:
1. Credit Card (Amex, Visa, Mastercard)
3. Payment via bank transfer
We accept following credit cards:
During the checkout step 'payment' - please select the option 'credit card'.
Please enter your card details after you have confirmed your order. The order amount will be deposited on your card as a payment reservation until your order has either been sent (then the amount will be booked) or cancelled (then the payment reservation will be cancelled).
Our payment system supports the 3-D security program. For payments by Visa or MasterCard the system will recognize whether or not the credit card is registered on the 3-D security program.
These are security systems that have been developed to ensure that the registered card holder and the registered online retailer are involved in the transaction.
As soon you have provided your credit card details and confirmed the order you will be redirected to a
3-D secure page which is linked to your bank. You have to confirm the transaction by entering your personal secure code (a password that you have previously selected) of your credit card. The order and the transaction is only valid, if you have confirmed this 3-D secure code.
We offer payment with Paypal. Choose Paypal during check-out off your order process. As soon you have confirmed your order, you will be redirected to the Paypal website. If you have finished the Paypal transaction you will receive an e-mail with the order confirmation.
Upon submitting your order, you will receive an e-mail including the details for the bank transfer. Please transfer the overall amount to the following account and mention your order number:
Account name: TAMARA COMOLLI Fine Jewelry GmbH
Bank: UniCredit Group, Munich, Germany
IBAN: DE18 7002 0270 0868 3355 72
Our website uses state-of-the-art server security software with SSL encryption which provides a safe and bug-proof transmission of your card details. You will also notice that when you look at the location (URL) field at the top of the browser you will see it begin with 'https:' instead of the normal 'http:'. This means that you are in secure mode.
For payments by Visa or MasterCard the system will recognize whether or not the credit card is registered on the 3-D security program.
These are security systems that have been developed to ensure that the registered card holder and the registered online retailer are involved in the transaction. If you are a member of the 3-D Secure Program, a pop-up window will appear on your screen asking you to enter your password when making a purchase online.
This window is linked to your bank and requires you to enter your SecureCode (a password that you have previously selected). Transactions can only be made by entering the correct password. If your credit card is not registered with any of these programs, the payment can be made without further authentication.