HAPPY HOLIDAYS!

The festive season is just around the corner, and we want you to celebrate in style! Making online shopping smooth and easy is our highest priority. Here’s some essential information to ensure that you and your loved ones get your gifts on time!

 

 

Our Gift for you!

To sweeten your online shopping experience, we offer an exclusive gift - the TAMARA COMOLLI Connoisseurs Diamond Dazzle Stik. It will be added to every order placed from December 1 - 31, 2018 (excepting US and Switzerland unfortunately). The Stik makes it easy to polish your beloved fine jewelry pieces!

Timely Delivery for the holidays

This table illustrates when your orders must be placed to ensure punctual delivery for the holidays. Every piece of jewelry has a specific delivery time. Please refer to the information provided per product in our online shop.

COUNTRYDELIVERY TIME
Austria, Belgium, Czech Republic, Denmark, France, Germany, Italy, Luxembourg, Netherlands, Portugal, Spain, Switzerland, UK 6-7 days 12 days 6 weeks
Latest order possibility 13.12.18 05.12.18 19.11.18
USA 14 days 3 weeks 6-8 weeks
Latest order possibility 03.12.18 26.11.18 19.11.18

 

Gift Wrapping

All orders placed from November 15 – December 24, will be beautifully wrapped in TAMARA COMOLLI festive paper!

 

EXTENDED RETURN PERIOD

For all orders placed from December 1 to 24, 2018, we offer an extended return period up until Tuesday, January 8th 2019. Please be advised that all articles returned must be in new, unused condition with all tags attached. All further information on our return policy can be found here.

 

AVAILABILITY DURING HOLIDAYS

The goldsmith atelier is closed for the holidays. We are therefore not able to process or dispatch orders in the period December 24, 2018 – January 1, 2019. Please also be advised that Customer Service inquiries may take a little longer than usual to be addressed. As of January 2, 2019 we will deal with all requests immediately. 

 

YOU HAVE A SPECIAL INQUIRY?

Please do not hesitate to contact our Customer Service team by phone or e-mail. Please also take a look at our FAQs. Maybe the answer to your question is already there!